Return Policy

Exchanges

Imp Jewellery will gladly exchange items to an equivalent value or issue a credit note to the value of goods purchased.

Returns must be made within 7 days from receipt of delivery.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.  It must also be in the original packaging.

Gift vouchers are unable to be returned.

To complete your exchange, we require a receipt or proof of purchase.  

Once your return is received we will notify you via email or telephone.

 

Return postage

Return your jewellery to:

IMP Jewellery
455 Toorak Road,
Toorak, Victoria Australia 3142

 

Return costs will be the purchaser’s responsibility.

If you are posting an item over $75, we recommend using a trackable postal service or purchasing  insurance. We cannot guarantee that we will receive your returned item.